T & C’s

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DELIVERY
All of our products are offered with FREE delivery, woo hoo! We aim to deliver home ware and larger items within 2-5 working days of ordering but personalised or made to order products may take a little longer. Please let us know if you need a speedier service and we’ll do our best to get it to you sooner!

Homeware items:
UK Mainland Standard Delivery is FREE via courier 2-5 day service

Larger items (Chairs/Stools etc.)
UK Mainland Standard Delivery is FREE via courier 2-5 day service

Extra large furniture items including tables and sets of chairs are delivered FREE of charge with a private courier within 28 days of ordering. Which we’ll coordinate with you and arrange a suitable date.

You are of course welcome to organise your own delivery or collect at your convenience from our studio in Harringay, London by appointment.

RETURNS
At Deja Ooh we want you to love every item you purchase, however understand you may like to return items, so aim to make our returns policy as easy as possible. If for any reason you’re unhappy with your purchase please contact us ASAP and return your item to us in its original resalable condition within 14 days. Used or damaged items cannot be refunded or exchanged.

Unfortunately personalised or bespoke orders aren’t eligible for a refund unless items are damaged on receipt or faulty.

Please send returns via registered mail to:

Deja Ooh, 83 Hewitt Road, London, N8 0BP

We will reimburse the cost of returns if the items received we’re damaged or faulty on receipt.

Any queries please contact us at dejaooh@gmail.com